Letterdesk
Jordan Hale Olathe, KS [email protected]
March 30, 2026
Northland Casualty Claims Claim 18-44021
Re: Claim 18-44021 — request for payment
Dear Northland Casualty Claims,
I write regarding claim 18-44021, denied on 28 March 2026. Wind lifted shingles on 12 March. Northridge Roofing estimated $11,640 to make the roof sound. I sent photographs from the day of the storm with the first notice.
The denial letter called this wear and tear. The leak did not exist before the storm. Policy 441-22 covers sudden water intrusion. I ask that the file be read again against those facts, not against a phrase.
I request payment of $11,640, or a written explanation of each excluded line item on the Northridge estimate.
Please respond in writing by April 13, 2026. If I do not hear from you I will file a complaint with my state insurance department and pursue the claim in the forum available to me.
Sincerely,
Jordan Hale
Encl: Storm photographs; Northridge estimate; Denial letter
